FAQ

All our frequently asked questions are here. If you have any questions unanswered, do contact us at support@webdirect.asia or
fill up the enquiry form here and our agents will contact you as soon as possible.

How do I purchase a package ?

You can call us, email us or fill up our enquiry form and our professional agents will follow up with you.

I would like to customize my package. Is it possible?

Yes it is possible. We can always customize the package to suit your business needs.

I have chosen a package. How do I pay?

Payment can be made by Cash, Cheque or Direct Bank Transfer to WebDirectAsia. Should you require our bank details, kindly contact our agents.

What are the payment terms?

For packages with a fixed price, full payment is required. For custom quotations, 50% of the total quoted price is required for us to start work on your project.

Can I pay monthly ?

No. Our packages are currently on a yearly basis only.

Do I have to pay for the package every year or is it a one time fee?

It depends on the package. Yearly packages require a yearly fee however custom projects are only charged a one time fee.

Do I have to pay to sign up?

Payment is not needed.

How do I sign up?

Fill up our enquiry form and our agents will contact you as soon as possible.

What benefits are there if I sign up?

Let us call you to explain further.

After I purchase this package, how long do I need to wait to get my website?

After we have received payment, we will require information about your project. Once we have all information the website will be ready to use in 3 working days.

After my website is done, is it possible to change templates?

Yes it is possible. Just let us know and we can help you.

After my website up and working, can I upgrade my package half way?

Yes you can.

My business is not doing so well, is it possible for me to stop the package halfway?

Yes you can. However, if you are facing problems in your online business do feel free to let us know, we have experts that could help you.

Can I change domains?

Yes. Contact us at support@webdirect.asia and we will assist you.

Can I have my website on two or more domains?

Yes you can have multiple domains that point to a same website. Just contact our support team at support@webdirect.asia and we will assist you.

How does the referral program work?

Our referral program is very interesting yet difficult to explain in one paragraph. To know more fill up our form here and our agents will to assist you.

How can SEO help my website or business?

SEO (Search Engine Optimization) helps to rank your website higher on multiple search engines. Being on the top list of the search page will bring in more traffic to your website, in other words more potential customers or business. For more information, please contact our support team at support@webdirect.asia

Billing Information

Payment through Cheque:
Please address cheques to:
WDA TECHNOLOGY SDN. BHD.

Bank Deposit / Direct Bank-in:
Bank: Hong Leong Bank
Name: WDA TECHNOLOGY SDN. BHD.
Acc No. : 05600328376

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